Contact:
📧 [email protected]
💬 WhatsApp: +44 7854 258766
🌐 christianartjournaling.com / creativesoulspace.com

1. Purpose

These Terms and Conditions outline what is expected of you as a participant and of Creative Sanctuary as the organiser. They exist to ensure clarity, fairness, and a safe, enjoyable retreat experience for all guests. By making a booking or payment, you agree to these terms.

We strongly advise all guests to take out comprehensive travel insurance to cover cancellation, illness, travel disruption, and personal belongings.

2. Booking & Payment

A non-refundable 20% deposit is required to secure your place.

The remaining balance will be collected automatically in three equal monthly instalments via Stripe unless otherwise arranged.

Prices are per person, inclusive of accommodation, meals, creative workshops, art materials, and scheduled activities.

Your booking is confirmed only once your deposit has been received and a confirmation email issued.

3. Cancellations & Transfers

Deposits are non-refundable, but they may be transferred to another person or a future retreat if you notify us at least 60 days before the retreat start date.

Cancellations made:

60+ days before: transferable or credit available.

30–59 days before: 50% refund (excluding deposit).

Under 30 days: no refund (you may gift or transfer your place).

If the retreat must be cancelled by the organiser due to unforeseen circumstances (e.g. illness, venue issues, or legal restrictions), guests will receive a full refund or credit towards a future retreat.

4. Changes by the Organiser

Creative Sanctuary reserves the right to make reasonable changes prior to or during the retreat. This may include changes to facilitators, itinerary, accommodation, or activities due to circumstances beyond our control (e.g. illness, weather, travel disruptions).
If changes are necessary, we will communicate them promptly and always aim to maintain the integrity and value of your retreat experience.

5. Travel & Arrival

Travel to and from the retreat venue is not included in the retreat price.

Complimentary pick-ups are available for foot passengers arriving at Ryde Pier Head.

Discount codes for Red Funnel ferry crossings are available for guests bringing a car (ferry fares are not included).

Guests should plan to arrive between 3:00–4:00 p.m. on the first day and depart after 3:00 p.m. on the final day.

6. Accommodation

Rooms are allocated based on your chosen booking type (shared, single, or double ensuite).

All rooms are allocated on a first-come, first-served basis.

Shared rooms are same-gender unless requested otherwise.

Bedding and towels are provided; please bring your own toiletries.

You agree to take reasonable care of the property and its contents during your stay.

7. Meals & Dietary Needs

All meals are freshly prepared, home-cooked, and designed to be nourishing and comforting.

Please advise us of any dietary requirements, allergies, or intolerances at least four weeks before arrival.

While we will always do our best to accommodate special requests, we cannot guarantee an allergen-free environment.

Tea, coffee, and snacks are available throughout the day.

8. Health, Safety & Conduct

You attend the retreat at your own risk and are responsible for your own wellbeing.

Please inform us of any medical conditions or accessibility needs before the retreat.

All activities (creative, reflective, or physical) are voluntary — please honour your body’s limits.

Guests are expected to maintain a respectful, inclusive, and faith-filled atmosphere.

Smoking and illegal substances are strictly prohibited on the property.

9. Photography & Privacy

Photos and videos may be taken for community or marketing purposes.

If you prefer not to appear, please notify us upon arrival.

Personal artwork or journal reflections shared during workshops will remain private and never used without consent.

10. Disrupted Travel & Insurance

It is your responsibility to ensure you have valid travel documents, ferry bookings, and travel insurance.

Creative Sanctuary is not liable for missed travel connections, delays, or costs arising from travel disruption.

Travel insurance should cover cancellation, illness, injury, or other unforeseen events.

11. Liability Disclaimer

Creative Sanctuary and its organisers are not responsible for:

Lost, damaged, or stolen personal items

Injury, illness, or travel disruption outside our control

Schedule or facilitator changes due to unforeseen circumstances

Nothing in these Terms limits liability for death or personal injury caused by negligence. By booking, you agree to release the organisers from liability beyond the retreat fee paid.

12. Refunds & Force Majeure

In the event of circumstances beyond our control (natural disasters, pandemics, strikes, government restrictions, etc.), Creative Sanctuary may offer a transfer to a future retreat or a partial refund, at our discretion. No additional compensation will be payable.

13. What to Bring

Comfortable clothes for art and reflection

Journal or sketchbook

Art supplies you enjoy using

Walking shoes or boots

Bible or devotional (optional)

14. How We Use Your Information

We will only use your personal information in line with our Privacy Policy, available at christianartjournaling.com.
We do not sell or share guest data. You may opt in or out of receiving future updates at any time.

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

16. Contact

If you have any questions about these Terms or your booking, please contact:

📧 [email protected]
💬 WhatsApp: +44 7854 25876