🌿 Creative Sanctuary Retreat Terms & Conditions

🌿 Spirit & Shelter Retreat 2027

Booking Policy and Terms

Thursday 23 to Monday 27 September 2027 · Kemphill Farm, Isle of Wight

Last updated: August 2026

Please read these terms before you book. When you pay a deposit or pay in full, you are agreeing to them.

1. Who these terms are between

1.1 These terms are between you, the person booking a place, and Beverley Jessup, trading as Christian Art Journaling ("we", "us", "the retreat").

1.2 You can contact us at any time at [email protected].

1.3 You must be 18 or over to book a place.

1.4 If you are booking on behalf of somebody else, you confirm that you have their permission and that you have shared these terms with them.

2. Your place and how it is confirmed

2.1 There are 15 places in total: 10 shared places and 5 private rooms.

2.2 Your place is confirmed only once payment has been received and you have had a booking confirmation email from us. We cannot hold a place on the strength of a phone call, a message or an email.

2.3 If you have not received a confirmation email within 24 hours of paying, please contact us, as something has gone wrong.

2.4 Places are allocated in the order they are paid for.

3. Prices and what is included

3.1 The prices for 2027 are:

3.1.1 Shared room, paid in full: £997 3.1.2 Private room, paid in full: £1,347 3.1.3 Shared room, payment plan: £250 deposit and 6 monthly payments of £130, £1,030 in total 3.1.4 Private room, payment plan: £250 deposit and 6 monthly payments of £190, £1,390 in total

3.2 The payment plan totals are slightly higher than the pay in full prices. This covers the additional administration involved in collecting instalments.

3.3 Your place includes 4 nights' accommodation in an en-suite room, all meals from dinner on Thursday to breakfast on Monday, all creative sessions and tuition, all art materials, a full day at the Westbrook Centre including activities, entry to Ventnor Botanic Garden, all transport to both day trips, closing acoustic worship, and a gift bag to take home.

3.4 Your place does not include travel to or from the Isle of Wight, travel between the ferry terminal and Kemphill Farm, travel insurance, personal spending, or anything you buy during your free time.

3.5 Prices are in pounds sterling. If you pay with a card issued outside the United Kingdom, your bank may apply its own conversion or transaction charges. These are outside our control.

3.6 Everyone who pays in full is invited to a free half day online vision board workshop, held approximately three weeks after the retreat. This is a bonus rather than part of the retreat itself, and is not available to those paying by instalments. It carries no cash value and cannot be exchanged or refunded.

4. Deposits

4.1 The standard deposit is £250.

4.2 For bookings made on or before 31 January 2027 where you choose to pay in full, the deposit is reduced to £150. This reduced deposit does not apply to payment plan bookings.

4.3 All deposits are non-refundable. They are used immediately to secure the accommodation, the caterer and the activity venues, and that money is committed on your behalf as soon as you book.

4.4 Deposits are transferable. If you cannot come, you may pass your place to somebody else under clause 8.

4.5 Where you have paid a deposit rather than the full amount, the balance is due no later than 31 July 2027.

4.6 If your balance is not paid by 31 July 2027 and you have not contacted us, we may treat your booking as cancelled under clause 7 and offer your place to somebody else.

5. Payment plans

5.1 The payment plan is a £250 deposit followed by 6 monthly instalments, collected automatically by Stripe.

5.2 Because all payments must be complete by 31 July 2027, the payment plan is only available on bookings made on or before 31 January 2027. After that date, bookings are pay in full.

5.3 It is your responsibility to keep a valid card on file and to make sure funds are available on each collection date.

5.4 If an instalment fails, Stripe will automatically retry it and email you. If it fails three times, we will contact you directly.

5.5 If payments stop and we are unable to reach you within 21 days, we may treat the booking as cancelled under clause 7. Everything paid up to that point is dealt with under the cancellation terms.

5.6 Entering a payment plan does not reduce the total amount owed. You remain liable for the full balance under clause 7 regardless of how far through the plan you are.

6. Room types

Please read this section carefully before you choose.

6.1 A shared room is a twin room with two single beds, which you share with one other woman. It has its own en-suite bathroom used only by the two of you.

6.2 A private room is a room for your sole use, with its own en-suite bathroom.

6.3 Every bedroom on this retreat is en-suite. Nobody shares a bathroom with anybody outside their own room.

6.4 There are only 5 private rooms. Once they are booked, we cannot move you into one. Please book the room type you actually want, rather than booking a shared room in the hope of upgrading later.

6.5 If a private room happens to be available, you may upgrade by paying the difference in price. We cannot guarantee that one will be available and you should not book on that assumption.

6.6 If you book a private room and later decide to share, we cannot refund the difference in price.

6.7 We allocate sharing partners ourselves, taking into account anything you have told us about sleep, mobility or bedtimes. You will be told who you are sharing with approximately 4 weeks before the retreat.

6.8 If you wish to share with a specific person, you must both book shared places and name each other at the point of booking.

6.9 If you book a shared place and there is nobody to pair you with, you will have the room to yourself at no additional charge.

7. If you need to cancel

7.1 All cancellations must be made in writing to [email protected]. The date we receive your email is the date of cancellation.

7.2 The following applies to everything you have paid, other than your deposit, which is never refundable:

7.2.1 Cancelling on or before 1 July 2027 (more than 12 weeks before): we refund everything you have paid except the deposit.

7.2.2 Cancelling between 2 July and 29 July 2027 (12 to 8 weeks before): we refund 50% of everything you have paid except the deposit.

7.2.3 Cancelling on or after 30 July 2027 (less than 8 weeks before): no refund is available.

7.3 The reason for the cutoff at 8 weeks is that by that point we have already paid for your bed, your food and your activities, and those costs are not returned to us.

7.4 If you leave the retreat early, for any reason, no refund is due for the unused part of your stay.

7.5 If you do not arrive, no refund is due.

7.6 Refunds are made to the original payment method within 14 days of us agreeing them.

7.7 Because this is a leisure service provided on a specific date, the 14 day cancellation right under the Consumer Contracts Regulations 2013 does not apply. Your cancellation rights are those set out in this clause.

8. Transferring your place

8.1 You may transfer your place to another woman at any time, free of charge, provided she meets the description of who the retreat is for and accepts these terms.

8.2 Email us her full name, email address and any dietary or access needs, and we will move the booking across.

8.3 Any outstanding balance remains payable, and it is for the two of you to settle the money between yourselves. We will not refund you and separately charge her.

8.4 Transfers cannot be made after 10 September 2027, as catering and activity numbers are confirmed at that point.

9. If we have to cancel

9.1 If we cancel the retreat for any reason, you will receive a full refund of everything you have paid, including your deposit.

9.2 We are not liable for any other costs you have incurred, such as flights, ferries, trains or accommodation booked around the retreat. This is why clause 10 matters.

9.3 If the retreat cannot go ahead because of something outside our reasonable control, including severe weather, ferry disruption, fire, flood, government restriction, public health measures or the venue becoming unavailable, we will either offer you a place on a rescheduled retreat or refund you in full, at your choice.

10. Travel insurance

10.1 Travel insurance is not included and we strongly recommend that you arrange it at the point of booking rather than later.

10.2 A policy covering cancellation, curtailment, medical expenses, personal belongings and travel disruption is inexpensive and protects you in the situations where we are unable to refund you.

10.3 Most policies will not cover a circumstance you already knew about when you took the policy out. Arranging cover early matters.

10.4 We do not sell or recommend any particular insurer.

11. Travel, arrival and departure

11.1 Getting to the Isle of Wight and to Kemphill Farm is your own arrangement and your own cost.

11.2 Arrival is from 4pm on Thursday 23 September 2027. Dinner is at 6.30pm and the first session follows it. Please do not book a crossing arriving after 8pm.

11.3 Departure is after breakfast on Monday 27 September 2027, by 10am.

11.4 We cannot accommodate you the night before or the night after. The barns are booked for our dates only.

11.5 We are not responsible for delays, cancellations or disruption to your own travel arrangements, and no refund is due if travel problems mean you arrive late or miss part of the retreat.

12. Health, dietary requirements and accessibility

12.1 You must tell us at the point of booking about any allergies, intolerances, dietary requirements, medical conditions, medication or mobility needs that we may need to know about.

12.2 We will do everything reasonable to accommodate dietary requirements, but we need to know in advance so that our caterer can order accordingly. We may not be able to accommodate requirements disclosed on arrival.

12.3 We cannot guarantee an allergen free environment. If you have a severe allergy, please discuss it with us before you book.

12.4 There is one bedroom suitable for a guest with limited mobility. The venue is a converted farm building with some steps and uneven ground, and the woodland day takes place outdoors. Please contact us before booking if you have any access needs so that we can be honest with you about whether the retreat will suit you.

12.5 You are responsible for bringing and managing your own medication.

12.6 All activities are optional. You may sit out anything you do not wish to take part in.

12.7 This retreat is not therapy, counselling or medical treatment, and it is not a substitute for any of them. Beverley Jessup is a former Speech and Language Therapist and is not practising in that capacity on this retreat.

13. Behaviour and the shared house

13.1 We ask everyone to treat the other guests, the staff, the venue and the property with respect and kindness.

13.2 This is an alcohol free retreat. Please do not bring alcohol to the venue.

13.3 Smoking and vaping are permitted only outside, in the designated area.

13.4 Illegal drugs are not permitted under any circumstances.

13.5 We reserve the right to ask anybody to leave whose behaviour is abusive, threatening, discriminatory, or persistently disruptive to other guests. No refund is due in that event and you would be responsible for your own onward travel.

13.6 You are responsible for any damage you cause to the venue or its contents, beyond ordinary wear and tear.

13.7 Pets are not permitted, as Kemphill is a working farm.

14. Photography and what is shared

14.1 We take photographs and short videos during the retreat for our own marketing, including our website, social media and email.

14.2 You may opt out at any time, before or during the retreat, by telling us. We will not use your image and it will not affect your experience in any way.

14.3 Nobody's artwork will be shared publicly without their permission.

14.4 Much of what is said on a retreat is personal. We ask that anything shared by another guest stays within the group.

14.5 If you take photographs yourself, please ask before including anybody else in a picture you intend to post publicly.

15. Your belongings

15.1 You are responsible for your own possessions throughout.

15.2 Neither we nor Kemphill Farm accept liability for loss, theft or damage to personal belongings, money or vehicles.

15.3 Please check that your travel or home insurance covers your possessions while you are away.

16. Changes to the programme

16.1 The programme described on our website is what we intend to run, and we will follow it wherever we can.

16.2 We may need to alter the timing, order or content of sessions, or substitute an excursion, because of weather, venue availability, group numbers, illness or anything else outside our control.

16.3 Where we substitute an activity we will replace it with something of comparable quality and value.

16.4 A change of this kind does not entitle you to a refund.

17. Our liability to you

17.1 We are liable to you for foreseeable loss and damage caused by us breaking this contract or failing to use reasonable care and skill.

17.2 We do not exclude or limit our liability in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

17.3 Except as set out in clause 17.2, our total liability to you is limited to the amount you have paid us for your place.

17.4 We are not liable for the acts or omissions of third parties, including ferry operators, taxi firms, the Westbrook Centre, Ventnor Botanic Garden or Kemphill Farm.

17.5 We hold public liability insurance.

18. Complaints

18.1 If something is not right during the retreat, please tell Beverley at the time. Almost everything can be put right on the day, and we would far rather know while we can still do something about it.

18.2 If a matter cannot be resolved at the retreat, please write to [email protected] within 28 days of the retreat ending. We will acknowledge your complaint within 7 days and respond in full within 28 days.

19. Your information

19.1 We collect your name, contact details, payment information and anything you tell us about dietary, medical or access needs, in order to run your booking and the retreat.

19.2 We keep this information only as long as we need it and we do not sell or share it with anybody other than the suppliers who need it to deliver your retreat, such as our caterer and the activity venues.

19.3 You can ask to see, correct or delete your information at any time by emailing us.

19.4 Full details are in our privacy policy at christianartjournaling.com.

20. General

20.1 If any part of these terms is found to be unenforceable, the remaining parts continue to apply.

20.2 If we do not insist that you do something you are required to do under these terms, that does not prevent us from requiring it later.

20.3 These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

20.4 Nothing in these terms affects your statutory rights as a consumer.

21. Acceptance

21.1 By paying a deposit or paying in full, you confirm that you have read, understood and agreed to these terms.

21.2 You confirm in particular that you have read clause 6 and understand which room type you are booking, and that a shared place cannot be changed to a private room once the private rooms are taken.

Spirit & Shelter is run by Beverley Jessup, trading as Christian Art Journaling. Questions about any of the above are welcome at [email protected] before you book.